Emergency broker contacts

Tip: Print or save this page in case you do not have internet access when you need it.
  • Has your internet connection gone down?
  • Has your connection to your broker terminal gone dark?
  • Did you leave a trade on without a stop-loss?

Here are the broker contacts to close your trades in an emergency:

BrokerEmergency contact number
AvaTrade+1-212-941-9609
ayondo+44 (0)20 3326 2135 or +44 (0)20 3326 2140
CapTrader008000-0393528 (worldwide toll free) or +49 (0) 2102 100 494 00
CMC Markets+44 (0)20 7170 8200
Core SpreadsFree UK number 0800 862 0780 Intl: +44 203 475 4830
Dukascopy+371 67 399 000
eToroOnline chat only
FOREX.com+44 (0)20 7429 7900 or UK only 0800 032 1948
FXFlatFree hotline 0080 000 39 35 28
FxPro+44 (0)20 3151 5555
GKFX+44(0)20 7186 1212
IG+44 (0)20 7633 5323
LMAX+44 (0)23 192 2500
Markets.com+44 (0)20 3150 0380
Plus500Online chat or email only: support@plus500.com
SVSFX+44 (0)20 3700 0106
VantageFX+44 (0)207 621 8925
Varengold+49 40 66 86 49 33

When calling a broker, remember to have the following information ready:

  • Account number/username
  • Password
  • Your date of birth
  • Your address

Discuss any emergency experiences you have had with your broker in the tradimo forum:

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