"Dear Valued Client,
In light of last Thursday's extraordinary market events, we are forgiving all negative balances incurred by GAIN Capital retail clients on 15 January, 2015 where permitted by regulation. Affected clients have been notified by email and we expect all credits to be completed and posted to clients' trading accounts by 5pm ET on Thursday, 22 January, 2015.
Your continued trust and loyalty drive every decision we make. We will continue to challenge ourselves to provide you and your customers with the best tools and resources to help you succeed in the markets, along with the level of service and support you expect from a global market leader.
Thank you for trading with us.
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